We are refining the customer experience by focusing on responsible gaming education & supporting research in this area for our customers & the industry
DraftKings has published its 2021 Sustainability Report that focuses on environmental, social, and governance (ESG) issues at its core. The online gambling company says it hopes to become “the gold standard for responsible gaming amongst operators” and wants to take a “stance” in order to do so.
The report outlines all that DraftKings has achieved in this area during 2021, including its achievements within the community, employee engagement, environmental stewardship, and responsible gambling initiatives including DraftKings S.E.R.V.E.S — a program designed to look holistically at engagement with customers and employees in community building, business, and skills mentorships.
Full copy of the 2021 DraftKings Sustainability Report included below
Highlights of the DraftKings 2021 Sustainability Report
- DraftKings furthered its investment in evidence-based research to break new ground in responsible gaming:
- This includes the funding of the International Center for Responsible Gaming’s inaugural research on sports betting in the U.S.
- The Kindbridge Research Institute’s seminal research initiative
- The 50×4 Vets Project, which studies military veterans impacted by problem gaming,
- Started the The State Council Funding Program providing support to U.S. state problem gambling councils and affiliates of the National Council on Problem Gambling
- DraftKings donated nearly $4 million to local, national and international charities.
- DraftKings continued to support initiatives that align with its DraftKings S.E.R.V.E.S
- DraftKings provided free, high-tech skills training to 200+ veterans and military spouses through its Tech for Heroes program
- Funding the planting of 1 million trees, in coordination with the Arbor Day Foundation
[DraftKings] is committed to being a leader in responsible gaming.
“[DraftKings] is committed to being a leader in responsible gaming. We are refining the customer experience by focusing on responsible gaming education and supporting research in this area for our customers and the industry at large,” CEO Jason Robins said in the report.
DraftKings RG efforts during 2021 included focusing on training and educating both players and staff, making sure all advertising adhered to the American Gaming Association (AGA) standards, help fund research into problem gambling, improved platform tools, detection, and intervention.
“Through our employee training and education efforts, marketing and advertising practices, engagement with our partners and affiliations, development of robust in-product tools and resources, and detection and intervention protocols, we are building a responsible gaming approach that meets the needs of the moment for our customers and the industry at large,” Robins went on to add in the report.
DraftKings Responsible Gaming Goals 2022
“We plan to continue to expand our training and education programs, increase the customizability for safer play experiences, enhance and promote RG messaging, and fund on-going research,” the RG slide on the presentation reads. Core areas DraftKings will target include:
- Launch the State Council Fund.
- Increase the adaptiveness of the “safer play experience” online.
- Expand education and training programs across the board.
- Enhance and promote responsible gambling messaging to players.
For players who want to know what responsible gaming tools are available at DraftKings Sportsbook, Casino, & DFS, take a quick look below.
Responsible Gambling Tools at DraftKings Sportsbook & Casino
- Deposit Limits: Players can set daily, weekly, or monthly limits on the amount they can deposit into their account.
- Wagering Limits: Players can set limits on how much money they wager whilst playing.
- Time Limits: Players can set session limits so they can control the amount of time spent on the site.
- Self-Exclusion: DraftKings offers players the option to self-exclude —effectively, a way a player can ban themselves from playing on the site.
Responsible Gambling Tools at DraftKings DFS
- Deposit Limits: Players can set daily, weekly, or monthly limits on the amount they deposit into their account.
- Self-Exclusion: DraftKings offers players the option to self-exclude —effectively, a way a player can ban themselves from playing on the site.
- Self-Limitation: Also known as a Time-Out, a player can request this for 24 hours, one week, or one month- — again, banning themselves from being able to play on the site during that time.
Full DraftKings 2021 ESG Sustainability Report below.
